Frequently Asked Questions


  • How do I contact Johnson Mark LLC if I received a letter or a call?
    • Please contact our office by phone at 888-599-6333 during our business hours which are mountain time (MDT)
      • Monday – Friday 8:00am – 6:30pm
        Saturday 8:30am – 2:30pm


  • If you would like to contact us by email, please send your correspondence to customercare@jmlaw.com.
  • If you would like to contact us by mail, please send your correspondence to:

  • Johnson Mark LLC P.O Box 7811 Sandy, Utah 84091

  • How do I file a dispute?
  • How do I make a payment or check my account balance?
    • Please visit us at www.jmlaw.com and select “make a payment” to view you balance or make a payment.
  • How do I contact Johnson Mark LLC if I am experiencing a hardship?
    • We understand that circumstances can arise that can result in hardship. Please email your hardship customercare@jmlaw.com. Please attached any documents you believe are relevant to your hardship.

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